Terms of Service

Last Updated: 21st June 2026

1. Introduction

Welcome to Amy Jane Elves ("we", "our", "us"). These Terms of Service govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, you should not use this website.

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon publication on this website.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use the website and place orders.

3. Products and Services

We offer a range of products through our website, including but not limited to:

• Original artwork
• Limited Edition Prints
• Open Edition Prints
• Apparel and clothing items
• Accessories, including keyrings, bookmarks, Kindle holders, stickers, pins, and similar products
• Seasonal, promotional, and limited-release items

We make every effort to display product descriptions, dimensions, colours, and images as accurately as possible. However, colours and appearances may vary slightly due to differences in screen settings, lighting conditions, printing processes, and manufacturing variations.

All products are subject to availability, and we reserve the right to discontinue or modify products at any time without notice.

4. Original Artwork and Prints

Original artworks are unique, handmade pieces and may contain natural variations in texture, brushwork, materials, and finish. These characteristics form part of the artwork and are not considered defects.

Limited Edition Prints are produced in restricted quantities as stated within the product description. Where specified, Limited Edition Prints may be hand-signed, numbered, and accompanied by a Certificate of Authenticity.

Open Edition Prints and other printed products may vary slightly from the images shown on the website due to printing processes and monitor display settings.

Unless otherwise stated, all copyright and intellectual property rights remain the property of the artist following purchase.

5. Merchandise and Accessories

Our merchandise and accessory products, including apparel, keyrings, Kindle holders, stickers, bookmarks, and similar items, are produced using a variety of manufacturing methods and materials.

While we take reasonable care to ensure product quality and accuracy, slight variations in colour, size, print placement, finish, or material may occur and shall not be considered defects.

Customers are responsible for reviewing product descriptions, sizing information, and care instructions before purchasing. We are not responsible for damage caused by misuse, improper care, normal wear and tear, accidental damage, or failure to follow any care instructions provided.

Certain products may be produced to order or personalised. Any specific production or dispatch times will be detailed on the relevant product page.

6. Pricing and Payment

All prices are displayed in the applicable currency shown on the website.

We reserve the right to change prices at any time without prior notice.

Payment must be received in full before any order is processed or dispatched.

In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

7. Order Acceptance

Receipt of an order confirmation email does not constitute acceptance of your order.

We reserve the right to refuse, cancel, or limit any order at our discretion, including where:

• A product is unavailable.
• Payment cannot be verified.
• Fraudulent activity is suspected.
• There is an error in pricing or product information.

If an order is cancelled after payment has been received, a full refund will be issued.

8. Shipping and Delivery

Shipping times and delivery estimates are provided for guidance only and are not guaranteed.

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for delays caused by courier services, customs processing, adverse weather conditions, industrial action, or other circumstances beyond our reasonable control.

Further details can be found in our Shipping Policy.

9. Returns and Refunds

Returns and refunds are governed by our Returns and Refunds Policy.

Customers should review the Returns and Refunds Policy before placing an order.

Nothing in these Terms affects your statutory rights under applicable consumer protection laws.

10. Intellectual Property

All artwork, illustrations, designs, graphics, photographs, logos, product designs, merchandise designs, text, branding, and website content displayed on this website remain the intellectual property of Amy Jane Elves and/or the artist/another stated artist and are protected by copyright, trademark, and other intellectual property laws.

The purchase of any product, including original artwork, prints, apparel, accessories, or merchandise, does not transfer any copyright, licensing, reproduction rights, or intellectual property rights to the purchaser.

No content, artwork, design, image, or product may be copied, reproduced, distributed, modified, scanned, resold, manufactured, commercially exploited, or used for artificial intelligence training, machine learning, or any other commercial purpose without prior written permission.

11. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Interfere with the security or operation of the website.
• Attempt to gain unauthorised access to any part of the website.
• Upload malicious software, viruses, or harmful code.
• Use website content without permission.

12. Limitation of Liability

To the fullest extent permitted by law, Amy Jane Elves shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or the purchase of products.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

13. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather, pandemics, strikes, transportation disruptions, power outages, supplier failures, or government action.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you consent to the collection and use of personal information in accordance with our Privacy Policy.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Amy Jane Elves
Email: amyjaneelves@gmail.com
Website: www.amyjaneelves.com